Privacy Policy — How 7j776 Handles Your Personal Data
At 7j776, protecting the personal information of our players across Bangladesh is a responsibility we take seriously. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored and protected, and what rights you hold over your information at any time.
Six Commitments We Make to Every 7j776 Player
Before reading the full policy, here is a plain-English summary of the six core privacy commitments 7j776 makes to every registered player in Bangladesh.
We Protect What You Share
Every piece of personal information you provide to 7j776 — from your name and NID number to your bKash wallet details — is stored on encrypted servers and accessible only to authorised personnel with a legitimate operational need.
We Never Sell Your Data
7j776 does not sell, rent, or trade your personal data to any third party for marketing, advertising, or commercial purposes. Your information is used solely to operate and improve your experience on the 7j776 platform.
We Collect Only What We Need
7j776 applies a data minimisation principle. We collect only the information that is strictly necessary to deliver the service, verify your identity, process payments, and comply with our anti-money laundering obligations.
You Can Access Your Data
At any time, registered 7j776 players may request a copy of all personal data held about them. Requests are handled within 72 hours during Bangladesh Standard Time (UTC+6) business hours by emailing [email protected].
Cookies Are Transparent
7j776 uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse platform performance. We explain every cookie category in plain English in the Cookies section of this policy.
Your Rights Are Respected
You have the right to access, correct, restrict, or request deletion of your personal data, subject to our legal retention obligations. 7j776 will honour all valid privacy rights requests without undue delay.
Information We Collect
Summary: 7j776 collects personal data in three main ways — information you provide directly when registering or completing KYC, information generated automatically when you use the platform, and information received from payment processors when you make deposits or withdrawals.
When you register a 7j776 account, you voluntarily provide us with personal information that is necessary to create and manage your account. This information includes your full legal name as it appears on your Bangladesh National Identity Card (NID) or passport, your date of birth, your residential address (city, district, and postcode within Bangladesh), your email address, and your mobile phone number. You may also optionally provide a preferred username.
As part of our mandatory Know Your Customer (KYC) verification process — which is required before any withdrawal can be processed — we collect and store copies of identity documents you submit. These documents may include your Bangladesh NID (front and back), your passport biographical data page, and a recent utility bill or bank statement serving as proof of address. Where payment verification is required, we also collect confirmation that the bKash wallet number, Nagad account, Rocket number, or bank card used for deposits is registered in your own name.
In addition to information you provide directly, 7j776 automatically collects certain technical and behavioural data when you access the platform. This automatically collected data includes:
- Device information: Your device type (mobile, tablet, desktop), operating system, browser type and version, screen resolution, and device identifiers.
- Network information: Your IP address, approximate geographic location (derived from IP — typically city and region level), internet service provider, and connection type.
- Usage data: Pages visited on 7j776, time spent on each page, game sessions initiated and completed, bet history, deposit and withdrawal activity, search queries within the platform, and session duration.
- Communication data: Records of any support tickets, live chat sessions, or email correspondence you initiate with the 7j776 support team.
7j776 may also receive data about you from third-party payment processors when you initiate a transaction. This includes transaction reference numbers, transaction timestamps, payment method identifiers (such as a partial bKash number), and transaction status (success, failure, pending). 7j776 does not receive or store full payment card numbers — card payments are processed via PCI-DSS compliant payment gateways that tokenise card data before it reaches 7j776's systems.
Data We Collect
- Full legal name & date of birth
- Residential address in Bangladesh
- Email address & mobile number
- NID / passport copies (KYC)
- Payment method identifiers
- Device & browser information
- IP address & location (city level)
- Bet history & session activity
- Support correspondence records
Data We Never Collect
- Full bank card numbers
- Full bKash / Nagad PIN codes
- Account passwords in plain text
- Biometric data
- Social media credentials
How We Use Your Data
7j776 uses the personal data it collects for the following specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the purposes stated in this policy without first obtaining your explicit consent or being required to do so by applicable law.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Name, email, phone, address, username | Contractual necessity |
| Identity and age verification (KYC) | NID / passport, proof of address, DOB | Legal obligation & contractual necessity |
| Processing deposits and withdrawals | Payment method identifiers, transaction records | Contractual necessity |
| Anti-fraud and AML monitoring | IP address, device info, transaction patterns, bet history | Legal obligation & legitimate interest |
| Platform security and abuse prevention | IP address, device fingerprint, session data | Legitimate interest |
| Customer support delivery | Name, email, account history, correspondence records | Contractual necessity |
| Personalised game recommendations | Game session history, bet preferences | Legitimate interest (opt-out available) |
| Promotional communications (if opted in) | Email address, mobile number, preferences | Consent |
| Responsible gaming monitoring | Bet history, session duration, deposit frequency | Legal obligation & legitimate interest |
| Platform analytics and improvement | Aggregated, anonymised usage data | Legitimate interest |
Where 7j776 processes your data on the basis of legitimate interest, you have the right to object to that processing. To exercise this right, contact [email protected] with the subject line "Data Processing Objection" and we will respond within 72 hours.
Where 7j776 processes your data on the basis of your consent — for example, to send promotional emails about seasonal offers such as Eid ul-Fitr bonuses, Pohela Boishakh promotions, or BPL cricket season offers — you may withdraw that consent at any time by clicking the unsubscribe link in any marketing email or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
Data Sharing & Third Parties
Core Principle: 7j776 does not sell, rent, lease, or otherwise commercially transfer your personal data to third parties. Any sharing of data with external parties is strictly limited to what is operationally necessary to deliver the service or legally required.
7j776 may share limited personal data with the following categories of third parties under the conditions described below:
- Payment processors and mobile financial services: When you make a deposit or withdrawal, 7j776 shares the minimum required transaction data with bKash, Nagad, Rocket, Upay, or the relevant card payment gateway to process the transaction. These providers operate under their own privacy policies and are contractually bound to protect your data.
- Identity verification service providers: 7j776 uses third-party KYC technology partners to assist with automated document verification. These providers receive copies of the identity documents you submit for KYC and are contractually bound to process them only for the purpose of verification on behalf of 7j776. They may not use your documents for any independent purpose.
- Game content providers: Casino game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited session data (such as player ID and bet amounts) as part of the game integration. These providers do not receive your personal identity information such as your name, address, or NID number.
- Cloud hosting and infrastructure providers: 7j776's platform is hosted on secure cloud infrastructure. The hosting provider has access to the servers on which your data is stored but is contractually prohibited from accessing or processing that data except for maintenance and security purposes.
- Fraud prevention and AML service providers: 7j776 uses automated fraud and anti-money laundering detection tools that may process transactional data and device fingerprints. These tools operate under strict data processing agreements.
- Legal and regulatory authorities: 7j776 will disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities when legally compelled to do so by a valid legal order, warrant, or regulatory request. 7j776 will notify you of such a disclosure unless legally prohibited from doing so.
All third-party service providers who handle 7j776 player data are selected with data security and privacy as primary criteria, and all are bound by contractual data processing agreements that restrict their use of your data to the specific purpose for which it was shared. 7j776 remains the data controller responsible for your personal information throughout.
Who May Receive Data
- bKash / Nagad / Rocket / Upay (payments)
- Visa / Mastercard gateway (card payments)
- KYC verification partners
- Game providers (session data only)
- Secure cloud hosting provider
- AML / fraud detection tools
- Legal authorities (if compelled by law)
We Never Share With
- Advertisers or ad networks
- Data brokers or resellers
- Other gambling operators
- Social media platforms
- Any buyer of personal data
Data Retention & Storage
Retention Principle: 7j776 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. We do not keep data indefinitely.
The following retention periods apply to the main categories of personal data held by 7j776:
- Account registration data (name, email, address, phone number): Retained for the duration of your active account plus five years following account closure. This period covers potential dispute resolution, fraud investigation, and legal hold requirements.
- KYC documentation (NID copies, passport, proof of address): Retained for a minimum of five years following account closure in compliance with anti-money laundering obligations. Where a suspicious activity report has been filed, documents may be retained for longer at the direction of relevant authorities.
- Transaction and payment records (deposit history, withdrawal history, payment method identifiers): Retained for seven years following each transaction in compliance with financial record-keeping obligations.
- Bet and gaming history: Retained for five years from the date of each bet for dispute resolution and responsible gaming review purposes.
- Support correspondence: Retained for three years from the date of the last interaction in the relevant support thread.
- Marketing preferences and consent records: Retained until you withdraw consent or close your account, plus one year for audit purposes.
- Device and session logs: Retained for 90 days on a rolling basis for security and fraud monitoring purposes, then automatically purged.
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised, aggregated data (such as platform-wide bet volume statistics) may be retained indefinitely as it contains no personal information.
All personal data collected from 7j776 Bangladesh players is stored on servers protected by industry-standard encryption at rest (AES-256) and in transit (TLS 1.2/1.3). Access to stored personal data is restricted to 7j776 staff with a documented operational need and is subject to role-based access controls and audit logging.
Security Measures
7j776 implements a multi-layered security programme designed to protect your personal data from unauthorised access, accidental loss, disclosure, alteration, or destruction. The following technical and organisational measures are in place at all times:
- Transport Layer Security (TLS): All data transmitted between your browser or mobile device and 7j776 servers is encrypted using TLS 1.2 or TLS 1.3. The 7j776 website is served exclusively over HTTPS. Any attempt to access the site over plain HTTP is automatically redirected to the secure HTTPS version.
- Encryption at rest: Sensitive data stored in 7j776 databases — including KYC documents, account credentials, and payment records — is encrypted at rest using AES-256 encryption. Encryption keys are stored separately from the encrypted data and are subject to rotation policies.
- Password hashing: Account passwords are never stored in plain text. 7j776 uses a strong adaptive hashing algorithm (bcrypt) to store password hashes. Even 7j776 staff cannot view your password — only reset it through a verified account recovery process.
- Access controls: Access to production systems containing personal data is restricted to a small number of authorised 7j776 personnel. All access is role-based, requires multi-factor authentication, and is logged for audit purposes. Temporary access grants are reviewed and revoked promptly when no longer needed.
- Intrusion detection and monitoring: 7j776 operates continuous automated monitoring of network traffic and system access logs to detect anomalous behaviour. Alerts are reviewed by the security team on a 24/7 basis.
- Vulnerability management: 7j776 conducts regular security assessments of its platform infrastructure. Identified vulnerabilities are prioritised and remediated according to their severity.
Despite these measures, no system connected to the internet can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, 7j776 will notify affected players by email to the address on file as promptly as practicable, describing the nature of the breach, the data affected, and the steps being taken to address it.
You also play an important role in keeping your account secure. Never share your 7j776 password with anyone. Use a strong, unique password that you do not reuse on other websites. If you suspect your account has been accessed without your authorisation, contact [email protected] immediately to freeze your account pending investigation.
Your Privacy Rights
Your Rights: As a 7j776 player, you hold meaningful rights over the personal data we hold about you. 7j776 is committed to honouring these rights promptly and without creating unnecessary barriers. Most requests are resolved within 72 hours.
The following rights are available to all 7j776 registered players with respect to their personal data:
- Right of access: You may request a copy of all personal data that 7j776 holds about you. This is sometimes called a Subject Access Request (SAR). 7j776 will provide a structured, machine-readable copy of your data within 72 hours of a valid request.
- Right to rectification: If personal data held by 7j776 about you is inaccurate or incomplete, you have the right to request that it be corrected. For example, if your address has changed or your name was entered incorrectly, contact support to update it. Account changes that affect KYC data may require re-verification.
- Right to erasure ("right to be forgotten"): You may request the deletion of your personal data in certain circumstances — for example, if you close your account and no overriding legal retention obligation applies. Note that 7j776 is legally required to retain KYC and transaction records for defined periods under AML obligations, so erasure requests cannot always be fulfilled in full.
- Right to restriction of processing: You may request that 7j776 restrict the processing of your personal data — for example, while a dispute is being resolved — without requiring full deletion.
- Right to data portability: Where 7j776 processes your data on the basis of consent or contractual necessity, you may request a portable copy of your data in a structured, commonly used format (JSON or CSV).
- Right to object: You may object to processing carried out on the basis of 7j776's legitimate interest. You may also opt out of marketing communications at any time without affecting your ability to use the platform.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.
To exercise any of the above rights, send a written request to [email protected] with the subject line "Privacy Rights Request" and your registered account email address. 7j776 may need to verify your identity before processing the request to ensure that data is not disclosed to unauthorised parties. Verification will be completed using the information on file for your account.
7j776 aims to respond to all privacy rights requests within 72 hours during Bangladesh Standard Time (UTC+6) business hours. Complex requests involving large volumes of data or legal review may take longer; you will be notified of any extension before the initial 72-hour window expires.
Your Rights Summary
- ✓ Access your data (SAR)
- ✓ Correct inaccurate data
- ✓ Request erasure (where lawful)
- ✓ Restrict processing
- ✓ Receive portable data copy
- ✓ Object to legitimate- interest processing
- ✓ Withdraw consent anytime
- ✓ Opt out of marketing
How to Submit a Request
- Email: [email protected]
- Subject: "Privacy Rights Request"
- Include your registered email
- Identity verification required
- Response within 72 hours (BST UTC+6)
Policy Updates & Contact
7j776 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or improvements to the platform. When material changes are made to this policy, we will notify registered players by sending an email to the address on file at least 14 days before the changes take effect. The updated policy will also be published on this page with a revised "Last Updated" date displayed at the top of the document.
Your continued use of the 7j776 platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the changes, you have the right to close your account by contacting the support team before the effective date. Any data processing carried out under the previous version of the policy prior to the effective date of the revision remains lawful.
Minor, non-material changes — such as correcting typographical errors, clarifying existing wording without altering its meaning, or updating contact information — may be made without prior notification. These changes will still be reflected in the updated document on this page.
If you have any questions, concerns, or complaints about this Privacy Policy or about the way 7j776 handles your personal data, please contact the 7j776 data support team:
- Email: [email protected] — use subject line "Privacy Enquiry"
- Response time: Within 24 hours for general enquiries; within 72 hours for formal privacy rights requests
- Operating hours: 24/7 support team available, Bangladesh Standard Time (UTC+6)
- Language: All privacy correspondence is handled in English
7j776 is committed to resolving privacy concerns fairly and transparently. If after contacting support you feel your concern has not been adequately addressed, you retain the right to seek further recourse through appropriate legal channels in your jurisdiction.
Last Updated: This Privacy Policy was last reviewed and updated in January 2026. The next scheduled review is due in January 2027. 7j776 reviews this policy at least annually to ensure it remains accurate, current, and compliant with evolving data protection standards.
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